Cybox takes on-line security very seriously and uses a registered secure site under Verisign Certificate Authority.
How do we protect your information?
We use a server certificate (also known as a digital certificate) to assure you of our identity and secure sockets layer (SSL) to encrypt data transmissions.
If you want to check our certificate/security you can do so using one of the following methods:
From your browser when you are within CYBOX:
Microsoft Internet Explorer 4 or later
Click on the gold padlock at the bottom right of your browser to bring up the details of this site’s Digital ID.
Click on the yellow padlock at the bottom left of your browser to bring up the security information.
Click on the padlock within the address bar of your browser to bring up the security information.
At the Verisign web site
The Versign web site enables you to validate the security of our pages online, click on the Verisign Secured Seal throughout secure areas of our website.
The security measures described above ensure that all reasonable steps are taken to protect your personal information. However, the nature of the Internet means that an absolute guarantee of security cannot be offered, and you should be aware that there may be a small security risk in exceptional circumstances when disclosing information online.
Cybox is committed to complying with the Data Protection Act 1998 and has published this guide to help you understand how and why Cybox collect information from you and what your rights are. If we make changes to this Policy we will notify you by updating this statement on our website. You can access our Website home page and browse our site without disclosing your personal data.
However, when you register with Cybox you will be asked to provide certain information about yourself.
What information do we collect and how do we obtain it?
We receive information directly from you when you register with us.
If you register with us you will be asked to provide certain information such as your name, address, details of your credit card (only if you are paying by credit card), telephone number and email address so that we can process and fulfil your order, notify you of your order status and inform you of special offers and promotions.
How do we use your information?
We use the information that we collect about you to:
- Process your orders
- Manage your account
- Administer this website.
- Monitor customer traffic patterns and site usage to help us develop and improve the design and layout of the site.
- Notify you about enhancement to our services, such as changes to the website, new services and special offers that may be of interest. We may contact you by mail, telephone or email with offers from Cybox.
Keeping in touch with you
We want to keep you up to date with information about new ranges, special offers and improvements to this site.
If you decide you do not want us to contact you, you can request that we stop using your information and that we stop mailing information to you by writing to the email@example.com quoting Security and Privacy Enquiry.
You may continue to receive mailings which are already on route to you for a short period of time while your request is being dealt with.
Your rights under the Data Protection Act 1998
You have a right to access the personal data that we hold on you. If you would like to see a copy please send a £10 fee and a written request to firstname.lastname@example.org quoting Security and Privacy Enquiry. If you think the information we hold on you is incorrect please contact the Group Data Protection Manager at Head Office or via email@example.com, quoting Security and Privacy Enquiry.
As part of our efforts to make further improvements to the service we provide to our customers, telephone calls to and from Cybox may be recorded or monitored and used for training purposes. To protect the operation of our computer systems we monitor incoming and outgoing email.
If you have any questions relating to this policy or the use by Cybox of personal data please write to firstname.lastname@example.org quoting Security and Privacy Enquiry.
We may also use your information, including shopping habits, to open and run your credit account including payment recovery, fraud prevention and debt tracing and for our marketing.
Head Office Contact Details
Unit 8 Wrynose Road
The Old Hall Estate
Wirral, CH62 3QD